I'm a Senior UX Designer with over a decade designing complex enterprise workflows — CCaaS, customer data platforms, document management, and the internal tools that nobody else wants to touch.

My work starts with research: stakeholder interviews, contextual inquiry, and synthesis that turns scattered pain points into a clear point of view. I move fast through journeys, wireframes, and prototypes — then land on high-fidelity designs that hold up after the launch demo.

Lately I've been integrating AI into every stage of the design process — from compressing research with NotebookLM to prototyping with Claude and Cursor — without compressing the quality of what ships.

I'm open to new opportunities. If you think we'd work well together, I'd love to chat.